OTA update problem

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RSK666
Posts: 2
Joined: Thu Jul 04, 2024 9:27 am

Post by RSK666 »

I have a problem with OTA update in my Volvo EX30.
Actual version in the car is 1.4, I received a message that the 1.4.2 is available.
But the OTA is dissabled in the car and in the app.
When I tried enable OTA in the mobile app, there is missing "switch" to do it.
Has anyone had the same problem? Can you advise how it can be solved?

Screenshot_OTA_desativado.jpg

app_version_21.9.24.jpg

Graham
Posts: 113
Joined: Fri Apr 12, 2024 10:31 am
Location: Norfolk, UK

Post by Graham »

Try Profile and then Privacy in the app. You can usually enable it there.
The switch you refer to seems to be missing on many people’s app.
2024 Volvo EX30 Ultra SMER - Cloud Blue / Breeze - 1.4 (Car), 1.6.1 (App) - UK
Extuga
Posts: 1
Joined: Fri Jun 28, 2024 4:44 pm

Post by Extuga »

Same here, i did contact Volvo and i m waiting for a fix
Ex30 Plus single motor extended range vapor grey
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gloucester
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Joined: Thu Aug 10, 2023 4:11 pm
Location: Gloucestershire, England

Post by gloucester »

This appears to be an Android issue. No known fix apart from connecting an iPhone instead.

Mine is showing set to automatically download but I'm still awaiting some action.
UK - 2024 Vᴏʟᴠᴏ EX30 Pʟᴜs - Sɪɴɢʟᴇ Mᴏᴛᴏʀ - Sᴛᴀɴᴅᴀʀᴅ Rᴀɴɢᴇ - Mᴏss Yᴇʟʟᴏᴡ/Pɪɴᴇ ~ 2018 Yᴀᴍᴀʜᴀ MT-07
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iHansz
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Joined: Sun Mar 17, 2024 2:34 pm
Location: Utrecht

Post by iHansz »

Dutch Volvo EX30 Ultra 2024 / Moss Yellow / Mist
RSK666
Posts: 2
Joined: Thu Jul 04, 2024 9:27 am

Post by RSK666 »

iHansz wrote: Sun Sep 22, 2024 11:31 am See this treat with solution: https://www.reddit.com/r/ex30/comments/ ... pdate_142/
Thank you very much, I installed app on iPad and there was possible enable OTA updates !
Rich13r1ch123
Posts: 3
Joined: Thu Jun 13, 2024 11:43 am

Post by Rich13r1ch123 »

Never known the OTA to work yet.
Noticed last week it tried to download 1.4.2 but got stuck @ 92%. Since then it just says up to date with version 1.4.

Since receiving my vehicle in March, I've always had to visit dealer to get manual updates taking about 2 hours (painful!!). I have just emailed the dealer and waiting a reply

ULTRA, Twin Performance, Onyx Blk, denim interior
Lawrie
Posts: 29
Joined: Sat Jan 27, 2024 3:59 pm

Post by Lawrie »

I think volvo has withdrawn that update due to your issue and a couple of others
Rich13r1ch123
Posts: 3
Joined: Thu Jun 13, 2024 11:43 am

Post by Rich13r1ch123 »

Took car to dealer this morning 8.15sm for 1.4.2 update.
Technician reports failing to update, asked me to wait a while longer. 10.45am. Complete failure of update, and liaising with Volvo direct to try and resolve. Left vehicle and given courtesy car. Waiting update
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