Alarm

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Jules
Posts: 17
Joined: Tue Jun 18, 2024 8:03 am

Post by Jules »

My alarm has gone off three time this week, seemingly without reason.

In the hand book it says: "Check the alarm indicator if you are unsure about how the car is reacting", but I have no idea what or where this alarm indicator is. Does anyone know?

Anyone had similar problems?

Love driving the car, but starting to get quite tired of this seriously poor software. It work with IT and if I released software with so many issues, I would be fired without a moment's thought.

Jules (France), v1.3.1
2024 EX30 Twin Motor Performance Ultra, France, v1.3.1

JonValle
Posts: 10
Joined: Fri May 10, 2024 2:46 pm

Post by JonValle »

I have had a problem with the alarm. I was inside cleaning and my wife was outside with the control. The alarm started ringing loudly and it scared us a lot...we don't know why it started and we don't know why it ended either. For a moment we thought that maybe it wouldn't stop ringing until the battery ran out...and as it was on charge for at least two months
SP29
Posts: 6
Joined: Thu Jul 04, 2024 8:07 pm

Post by SP29 »

Strange as I had the same thing happen last night...
hezzer
Posts: 25
Joined: Thu May 23, 2024 4:52 am

Post by hezzer »

Yes I have had two occasions where the locked car in the garage has had the alarm go off for no apparent reason. After the 2nd event I have put the alarm into low sensitivity and nothing since. This was with 1.31 now on 1.4.
Twin motor Moss Yellow/Mist Perth Australia. Running on 1.4
kmgjmgbrg
Posts: 1
Joined: Sat Jul 20, 2024 6:32 am

Post by kmgjmgbrg »

Hello Jules,
I have the same problem, particularly when the boot and drivers door are open.
I have put it on low sensitivity but no use.
Ste007
Posts: 153
Joined: Tue Feb 06, 2024 7:30 am

Post by Ste007 »

When my alarm went off for no apparent reason I did wonder if one of the front seat belts had caught on the seat and then retracted later on activating the alarm. No evidence to back this theory up though…
EX30 Ultra twin motor performance, Cloud Blue, Mist interior. 1.4. UK
SallyCinnamon
Posts: 4
Joined: Wed Apr 03, 2024 5:13 pm

Post by SallyCinnamon »

I’ve had this - I think sometimes the car resets and it changes alarm settings back to the default. My dog was in the car several times. Waiting to see if 1.4.2 solves it / just had the update at my dealer.
SP1959
Posts: 286
Joined: Tue May 07, 2024 8:58 pm

Post by SP1959 »

The car always resets the alarm settings back to default every time you unlock it. It is designed this way.

If you want the'dog mode' or the reduced sensitivity activated you must do it every time you lock the car.

Annoying, but probably designed to keep the car safe by making sure the alarm is at its most sensitive every time (in case left it in dog mode or reduced sensitivity by accident).
2024 EX30 Ultra - single motor - extended range - Onyx Black (UK)
RX30
Posts: 16
Joined: Mon Aug 12, 2024 6:27 am

Post by RX30 »

I too have had this issue 1x, the dealer said to bring it in if it happens again, so far so good. In order to minimise the problem I set the alarm to the less sensitive mode…I expected this to remain, but I can confirm that the mode is reset every time you lock and unlock the car…lol… I also worked in IT my whole life, and yes there are many bugs in the software…it will get better over time….
EX30 Ultra Twin Motor Crystal White
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