Faults and Technical chat for the Volvo EX30
Steve2205
Posts: 12 Joined: Fri Nov 01, 2024 10:22 am
Location: UK
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by Steve2205 » Tue Apr 15, 2025 5:51 pm
Is anyone else getting this error when launching the Volvo app?
Not sure if there's an issue or if it's related to me getting a new phone!?
Twin Motor Ultra | Crystal White / Indigo | 2025 (v1.5.2)
Riverfate
Posts: 12 Joined: Thu Oct 03, 2024 3:38 pm
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by Riverfate » Tue Apr 15, 2025 5:55 pm
Get the same here - latest version of ios18.4, random occurrence
2025 extra range ultra moss yellow
Steve2205
Posts: 12 Joined: Fri Nov 01, 2024 10:22 am
Location: UK
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by Steve2205 » Tue Apr 15, 2025 6:10 pm
Thanks for confirming
Twin Motor Ultra | Crystal White / Indigo | 2025 (v1.5.2)
ProximusAl
Posts: 9 Joined: Mon Apr 07, 2025 1:23 pm
Location: Bristol, UK
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by ProximusAl » Tue Apr 15, 2025 6:21 pm
Interesting. Mine is working fine?
MY24 EX30 Single Motor - Extended Range - Moss Yellow/Pine
SP1959
Posts: 739 Joined: Tue May 07, 2024 8:58 pm
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by SP1959 » Tue Apr 15, 2025 10:43 pm
For me, on Android, in a 4G area of the UK, this is a common occurence.
I think it is due to the lag in internet transmission from App, to Vovlo's servers to EX30, back to Volvo's servers, back to App - by which time the App has timed out.
Normally, just closing (not logging out) and imediately reopening the App again will cause it to reopen correctly.
2024 EX30 Ultra - single motor - extended range - Onyx Black (UK)
zaphod
Posts: 86 Joined: Sat Mar 08, 2025 8:54 pm
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by zaphod » Tue Apr 15, 2025 11:54 pm
I get it occasionally. I also get "could not load cars" with a refresh button that gets me back.
~~
twin engine ultra in onyx black/pine wrapped in BRG
walk gently, leave a good impression.
c2ushe2
Posts: 1 Joined: Thu Jan 23, 2025 7:15 pm
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by c2ushe2 » Wed Apr 16, 2025 6:07 am
I get this almost every first attempt to open the app.
Close the app and then reopen and it works.
UK
iHansz
Posts: 221 Joined: Sun Mar 17, 2024 2:34 pm
Location: Utrecht
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by iHansz » Wed Apr 16, 2025 6:20 am
No problem, app on iPhone works fine.
Dutch Volvo EX30 Ultra 2024 / Moss Yellow / Mist
Steve2205
Posts: 12 Joined: Fri Nov 01, 2024 10:22 am
Location: UK
Post
by Steve2205 » Wed Apr 16, 2025 7:22 am
I don't seem to get this error anymore since I've turned off security...
Twin Motor Ultra | Crystal White / Indigo | 2025 (v1.5.2)
ex30bap
Posts: 51 Joined: Wed Jul 31, 2024 10:15 am
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by ex30bap » Wed Apr 16, 2025 8:29 am
yes, everytime i open the app.
need to close it in task manager and open again
since day 1, july 2024