Update 1.3 - April 2024

Faults and Technical chat for the Volvo EX30
Bbqman
Posts: 7
Joined: Mon Jul 01, 2024 9:08 am

Post by Bbqman »

Ok mine 1.4 OTA also stock at 92% . Nobody can give me a solution. Restore ? Reboot ? What can I do.both wifi full connected with the car as 5G. I can’t believe this.
Volvo EX30 single blue

ex30nl
Posts: 14
Joined: Mon Jun 24, 2024 9:05 pm

Post by ex30nl »

Bbqman wrote: Sat Jul 06, 2024 2:16 pm Ok mine 1.4 OTA also stock at 92% . Nobody can give me a solution. Restore ? Reboot ? What can I do.both wifi full connected with the car as 5G. I can’t believe this.
Welcome to the 92% club... Same for me for over a day. Only got it unstuck by disabling Ota updates in the app which deletes 1.4. Now it has disappeared from the screen, and now will await when it will be offered again. (Ota updates are re-enable again in the app by me).

Not a fun game to play ;)
Graham
Posts: 85
Joined: Fri Apr 12, 2024 10:31 am
Location: Norfolk, UK

Post by Graham »

ex30nl wrote: Tue Jul 09, 2024 7:12 pmOnly got it unstuck by disabling Ota updates in the app which deletes 1.4.
How did you disable OTA updates in the App?

The only place I can see where it might be possible is in 'Settings, Privacy'. If I click on 'Driving journal', there is a slider switch on the next page to enable/disable that setting. But when I click on 'Automatic software downloads' there is no slider on the page that then loads. There's just text telling me that they are currently enabled (but sometimes they are disabled, depending on my luck that day) and some text describing what the OTA updates are.

Is this the same for anyone else? No slider to enable/disable the OTA updates in the Privacy area of the App?
2024 Volvo EX30 Ultra SMER - Cloud Blue / Breeze - 1.4 (Car), 1.6.0 (App) - UK
hezzer
Posts: 15
Joined: Thu May 23, 2024 4:52 am

Post by hezzer »

Graham - with my app (Australia), on the Privacy page there are 3 sub sections; EX30, App, Legal Notices. Under EX30 are two further choices; Automatic software downloads and Driving Journal. The Automatic software downloads arrow takes me to the page where there is a slider to accept Automatic Software Downloads. Mine is greyed out/off.
Twin motor Moss Yellow/Mist Perth Australia. Running on 1.4
Graham
Posts: 85
Joined: Fri Apr 12, 2024 10:31 am
Location: Norfolk, UK

Post by Graham »

hezzer wrote: Wed Jul 10, 2024 3:30 am Graham - with my app (Australia), on the Privacy page there are 3 sub sections; EX30, App, Legal Notices. Under EX30 are two further choices; Automatic software downloads and Driving Journal. The Automatic software downloads arrow takes me to the page where there is a slider to accept Automatic Software Downloads. Mine is greyed out/off.
So a bit like this page, but you have a slider on the right side (and I don't)?

ex30app-screenshot.jpg

2024 Volvo EX30 Ultra SMER - Cloud Blue / Breeze - 1.4 (Car), 1.6.0 (App) - UK
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gloucester
Posts: 526
Joined: Thu Aug 10, 2023 4:11 pm
Location: Gloucestershire, England

Post by gloucester »

It seems to be missing on Android phones.
UK - 2024 Vᴏʟᴠᴏ EX30 Pʟᴜs - Sɪɴɢʟᴇ Mᴏᴛᴏʀ - Sᴛᴀɴᴅᴀʀᴅ Rᴀɴɢᴇ - Mᴏss Yᴇʟʟᴏᴡ/Pɪɴᴇ ~ 2018 Yᴀᴍᴀʜᴀ MT-07
Graham
Posts: 85
Joined: Fri Apr 12, 2024 10:31 am
Location: Norfolk, UK

Post by Graham »

gloucester wrote: Wed Jul 10, 2024 4:25 pm It seems to be missing on Android phones.
And iPhones too it seems. My screenshot is from an iPhone 13 and iOS 17.5.1.
2024 Volvo EX30 Ultra SMER - Cloud Blue / Breeze - 1.4 (Car), 1.6.0 (App) - UK
ex30nl
Posts: 14
Joined: Mon Jun 24, 2024 9:05 pm

Post by ex30nl »

Yesterday a new 1.4 notification arrived on my phone within a day of my phone app action to get the stuck update removed. I let the update install from the comfort of my phone and everything went well, car is now finally on 1.4. So for me this was a good workaround!
ex30nl
Posts: 14
Joined: Mon Jun 24, 2024 9:05 pm

Post by ex30nl »

Screenshot_20240711_074931_Volvo EX30.jpg

Screenshot_20240711_074847_Volvo EX30.jpg

This is where you need to be in the app. De-select the option, accept the warning and then re-select it again afterwards.

Please note I have the app as additional driver and had to do this on the app of the main driver. (screenshot are from my app but it looks the same)
SP1959
Posts: 145
Joined: Tue May 07, 2024 8:58 pm

Post by SP1959 »

But our screen in the app is different

Screenshot_20240711_075854_Volvo EX30.jpg

No slider
2024 EX30 Ultra - single motor - extended range - Onyx Black (UK)
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