Have you tried creating another account for her at Volvo first.
Comments from elsewhere:
Yes, they need to create their own Volvo id. Download the app, then they can add the car. a similar way to the first time you added the car
...
My wife and I have both downloaded the EX30 app seperately and logged in with our own Volvo IDs. Works well. I think the additional driver feature is for when Volvo release the functionality for digital passes? I.e. Proximity unlock and drive car with your phone.
EX30 "Problemettes"
- gloucester
- Posts: 1150
- Joined: Thu Aug 10, 2023 4:11 pm
- Location: Gloucestershire, England
UK - 2024 Vᴏʟᴠᴏ EX30 Pʟᴜs - Sɪɴɢʟᴇ Mᴏᴛᴏʀ - Sᴛᴀɴᴅᴀʀᴅ Rᴀɴɢᴇ - Mᴏss Yᴇʟʟᴏᴡ/Pɪɴᴇ ~ 2018 Yᴀᴍᴀʜᴀ MT-07
I was having problems with no Internet and slow 6 amp charging.
Brought car back to Volvo and they did a full factory reset.
The wi-fi is now working but the show charging issue has got worse. Before reset if I put car on charger and then got into car and moved Amps up from 6 Amps to 32 it charged at proper rate.
Now when I charge and move from 6amps to 32 Amps the charge rate remains the same and slow charges. I'm worse off now!!! Volvo dealerships need to be honest with people and let them know what the technicians in Volvo Sweden are saying and keep us in loop. Additionally, Volvo should not have released these cars with so many software problems!!!
Brought car back to Volvo and they did a full factory reset.
The wi-fi is now working but the show charging issue has got worse. Before reset if I put car on charger and then got into car and moved Amps up from 6 Amps to 32 it charged at proper rate.
Now when I charge and move from 6amps to 32 Amps the charge rate remains the same and slow charges. I'm worse off now!!! Volvo dealerships need to be honest with people and let them know what the technicians in Volvo Sweden are saying and keep us in loop. Additionally, Volvo should not have released these cars with so many software problems!!!
Yes all the same 'problemettes??
THANK YOU ALL
Getting a little cheesed off tho!
YES Profile has a mind of its own when re entering car.
YES Opening of car is random. Sometimes everytime I walk by. Others have to pull handle 2 to 3 times then ONLY the drivers door operates.
YES RADIO on DAB YES YES YES so temperamental fades in and out.. MUTES for no reason sometimes. Gonna see if it is under braking. [Still like a loose connection so something moves??]
Fades in and out ll the time like a bad aerial connection.[SO glad it is not just me] [WELL according the the dealer it is]
YES I posted VOLVO's cure for connectivity. YES it worked/works.
YES Charging defaults to 1 amp every time. Reset to 32 amp every charge. I was told a Charging module issue .On BACK ORDER.
YES I Have noticed that car gets cold after about an hour despite temperature being set to 21 or 22 degrees C.
THANKS FOR ALL THE NOTES ON HERE. YES I AM FUSSY, But its like having a cheap Chinese laptop with lots of faults. ERR oh yes it is???? ha ha LOVE THE CAR A LOT though. done 400 miles already in 2 weeks
PS CHARGING ON AN OHME SMART CHARGER WITH OCTOPUS ENERGY 7.5P PER kw £6 to get a full charge [NOT 90 P a kw LOCAL CHARGERS]
THANK YOU ALL
Getting a little cheesed off tho!
YES Profile has a mind of its own when re entering car.
YES Opening of car is random. Sometimes everytime I walk by. Others have to pull handle 2 to 3 times then ONLY the drivers door operates.
YES RADIO on DAB YES YES YES so temperamental fades in and out.. MUTES for no reason sometimes. Gonna see if it is under braking. [Still like a loose connection so something moves??]
Fades in and out ll the time like a bad aerial connection.[SO glad it is not just me] [WELL according the the dealer it is]
YES I posted VOLVO's cure for connectivity. YES it worked/works.
YES Charging defaults to 1 amp every time. Reset to 32 amp every charge. I was told a Charging module issue .On BACK ORDER.
YES I Have noticed that car gets cold after about an hour despite temperature being set to 21 or 22 degrees C.
THANKS FOR ALL THE NOTES ON HERE. YES I AM FUSSY, But its like having a cheap Chinese laptop with lots of faults. ERR oh yes it is???? ha ha LOVE THE CAR A LOT though. done 400 miles already in 2 weeks
PS CHARGING ON AN OHME SMART CHARGER WITH OCTOPUS ENERGY 7.5P PER kw £6 to get a full charge [NOT 90 P a kw LOCAL CHARGERS]
Cheers Andy!
UK--EX30 MOSS 'Green'
/YELLOW/MIST TWIN MOTOR ULTRA v1.4
UK--EX30 MOSS 'Green'

I have taken delivery of a Volvo Ex30 in Greece and the problems I am experiencing are as follows:
1. I have a problem with slow charging, usually at 6A, unless I manually change the setting each time through the car menu.
2. It recognises the UK as the country of creation of the google account which results in apps and settings being UK.I have to connect wifi to my phone every time so I can stream apps, radio stations etc in my country.I have to connect wifi to my phone every time so I can stream apps, radio stations etc in my country.
3. On several occasions, the Bluetooth connection between my phone and the car is not correct and the phone's multimedia or even the phone itself does not work. Turning the Bluetooth off and on again fixes this, but it is quite inconvenient.
All of the above will hopefully be fixed with the next software upgrade...
1. I have a problem with slow charging, usually at 6A, unless I manually change the setting each time through the car menu.
2. It recognises the UK as the country of creation of the google account which results in apps and settings being UK.I have to connect wifi to my phone every time so I can stream apps, radio stations etc in my country.I have to connect wifi to my phone every time so I can stream apps, radio stations etc in my country.
3. On several occasions, the Bluetooth connection between my phone and the car is not correct and the phone's multimedia or even the phone itself does not work. Turning the Bluetooth off and on again fixes this, but it is quite inconvenient.
All of the above will hopefully be fixed with the next software upgrade...
Heve not been able to link any profile with the app, its giving me the validation code issue no mater what we tried. I do belive it has internet connection, been driving and playing music and getting map navigation. But cant figure out this silly issue with linking app with car ..
Any suggestions welcome, links to other posts with similar issues, im jsut on a major expedition trying to understand what is a problem.