Remote unlocking using EX30 phone app

All Volvo EX30 related discussions
BobN
Posts: 15
Joined: Mon Mar 25, 2024 10:17 pm

Post by BobN »

Hi, I can lock the car remotely using the EX30 phone app, but I can't unlock remotely. I get a message,"setup passcode on phone to enable remote unlocking". How do I do that?

mgf788
Posts: 16
Joined: Tue Mar 12, 2024 7:17 pm

Post by mgf788 »

It sounds like it wants the phone itself to have a passcode before it allows it in the app. That must be in case somebody gets your phone and unlocks the car with it.
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gloucester
Posts: 219
Joined: Thu Aug 10, 2023 4:11 pm
Location: Gloucestershire, England

Post by gloucester »

Sounds like it's similar to a lot of things these days.

I presume it's the number you use to unlock your phone?

Fortunately my phone has fingerprint recognition so I just tap the screen. Haven't got my car yet to try it out.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)

2024 Volvo EX30 Plus - Single Motor - Standard Range - Moss Yellow/Pine
Lawrie
Posts: 19
Joined: Sat Jan 27, 2024 3:59 pm

Post by Lawrie »

I think it may be a phone thing. Mine works on iphone as did my xc40.
What phone do you have?
BobN
Posts: 15
Joined: Mon Mar 25, 2024 10:17 pm

Post by BobN »

I have a Google Pixel 4a Android phone. How/where can I set the required car unlock passcode? The EX30 app doesn't give me the oportunity to enter any digits.
Lawrie
Posts: 19
Joined: Sat Jan 27, 2024 3:59 pm

Post by Lawrie »

Sorry, the only code for app I know is the one Volvo send when logging in to app.
If you have Facebook there are a few ex30 groups there where a lot of questions are asked and answered I’m on a couple as are others in this forum.
mgf788
Posts: 16
Joined: Tue Mar 12, 2024 7:17 pm

Post by mgf788 »

Is there a passcode / face id / fingerprint set up on your phone when you start to use it?
Rexel40
Posts: 10
Joined: Tue Mar 12, 2024 5:52 pm

Post by Rexel40 »

I have similar issues with the app. Just posted about it.
BobN
Posts: 15
Joined: Mon Mar 25, 2024 10:17 pm

Post by BobN »

Yes My phone has a normal passcode to access the phone. I need some additional passcode for the EX30 app.
mgf788
Posts: 16
Joined: Tue Mar 12, 2024 7:17 pm

Post by mgf788 »

BobN wrote: Sat Mar 30, 2024 7:15 pm Yes My phone has a normal passcode to access the phone. I need some additional passcode for the EX30 app.
Sorry I can't help - just thought that was what the error message was suggesting and was worth checking out.
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